Why is My Refrigerator Water Dispenser Not Working?

image of refrigerator water dispenser

Is the water dispenser on your refrigerator not dispensing water? If so, you can try to solve the problem by yourself or call B&G Round Rock Appliance Repair for refrigerator repair in Round Rock, Texas.

There are several reasons for a water dispenser in a refrigerator to not work. Again, some reasons are going to sound a bit crazy. However, something as simple as an off switch on the refrigerator has been the cause before. Be sure to review the obvious potential issues before proceeding with complicated refrigerator repair. Let’s begin to cover this appliance repair issue and see what reasons we can come up with for a broken water dispenser on a refrigerator.

The cause of a water dispenser not working is usually either an installation problem, a filter issue or frozen water lines:

Refrigerator Installation Problems

You just installed a new refrigerator for your kitchen with a water dispenser, but it’s broken. The water dispenser has to be hooked up to the water line. That could be the reason for the issue.

If your brand new refrigerator is replacing an old refrigerator that didn’t feature an ice maker or water dispenser, there is a chance that you don’t have a functioning water line running to this area of the kitchen. Most of the time a water line is usually run from underneath the home either in a crawl space or basement. You can get this type of water line at almost any home repair store and they are very easy for even the average homeowner to install. Typically they have include a water shut-off valve, which is important so that if you should need to relocate the refrigerator, you can turn off the water.

If you have a connected water line, is the valve turned on? The valve handle should be lined up with the hose. And, is water running through the pipe you have used to connect the water line? Simple and common questions, but items that need to be checked.

If you removed the refrigerator doors during installation the water dispenser may not be plugged in. Read the manual to see the wire harness for the particular refrigerator. Be sure that it is plugged into the refrigerator.

If the water line is connected, usually there is air in it. So, lifting and lowering the water dispenser control on the refrigerator to get the air out of it is needed.
Filter Issues

On some popular models, there are various filters. These filters could “expire”, clog or freeze. All filters are dependent on the style and type of refrigerator. If the filter is clogged it might cause slow filling or no flowing at all. It’s recommended that your filter is changed every 6 months. Changing filters can be difficult. If you have problems, go online and learn the right process to change a filter.

One recommendation is to fill up the filter with water before installing it. A lot of time the water filters will take a long time to fill up, which could lead you to assume that the water dispenser on the refrigerator is not working right. You should read the owner’s manual if nothing is working. To be certain it’s not air trapped in the lines, depress the dispenser lever for about 5 minutes.

A frozen water tank could be the reason for the problem as well on some refrigerators. If the tank is frozen it will start to leak onto the food bins. Minimal food in the fresh food bins might cause freezing.


  • Refrigerator Not Cooling
  • Refrigerator Noisy
  • Refrigerator Ice Maker Not Working
  • How Does a Refrigerator Work?